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TERMS OF SERVICE

Effective Date: July 6, 2025

1. Introduction

Welcome to Pharos Production Inc. (“Pharos,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our software development, testing, and consulting services. By engaging our services or accessing our website, you agree to these Terms.

2. Definitions

  • Client means any individual or business entity using our services.

  • Services includes full-cycle custom software development, web development, PWAs, SaaS, microservices, blockchain/DeFi/NFT solutions, manual QA/testing, DevOps, cloud, mobile, UI/UX, and IT consulting.

  • Deliverables are the software, documentation, designs, reports, or other materials we deliver to you.

3. Scope of Services

We provide full-cycle custom development—from consultation, architecture and design, coding, QA/testing, to deployment, support, and maintenance—across multiple industries including blockchain, fintech, gaming, healthcare, telecom, and more.

4. Service Engagement & Changes

  • All engagements are scoped via a signed Statement of Work (SOW) defining deliverables, milestones, cost, schedule, and roles.

  • Change requests must be documented and approved; may affect timeline and cost .

5. Fees & Payment

  • Fees are charged per SOW (fixed-price or time & materials). We provide detailed cost estimates up front.

  • Payment terms: e.g., 50% upfront, milestone-based installments, final payment on acceptance.

  • Late payments accrue interest as allowed by law.

6. Client Obligations

  • Provide timely access to personnel, systems, information, and feedback.

  • Review deliverables within agreed timelines; failure to respond may delay the project.

7. Intellectual Property

  • Upon full payment, Pharos transfers to Client all IP rights in custom-developed deliverables.

  • Pharos retains ownership of internal tools, frameworks, libraries, or open-source components.

8. Confidentiality

Each party agrees to maintain confidentiality of the other’s proprietary information and to use it solely for project-related purposes, unless otherwise required by law.

9. Security & Data Protection

  • We implement best practices in security and data protection as outlined in our Security & Trust Policy, last updated July 1, 2025.

  • We comply with applicable data protection regulations (e.g., GDPR, CCPA) and industry standards.

10. Warranties & Disclaimers

  • We warrant that services will be performed using reasonable skill and care and in accordance with the SOW.

  • We do not warrant uninterrupted service or full error-free performance.

  • Except as expressly stated, services are provided “as is,” without additional warranties of merchantability or fitness for a particular purpose.

11. Limitation of Liability

  • Neither party shall be liable for incidental or consequential damages.

  • Our aggregate liability is limited to the total amount paid by you under the applicable SOW.

12. Indemnification

  • Client indemnifies us against third-party claims arising from Client-provided content or misuse of deliverables.

  • Pharos indemnifies Client against third-party IP infringement claims for deliverables.

13. Termination

  • Either party may terminate for material breach if the breach is not cured within 30 days after notice.

  • Upon termination, Client pays for completed work; rights are handled as per Section 7.

14. Support & Maintenance

  • Post-delivery support can be provided under separate agreements or SOWs.

  • Standard bug-fix warranty period lasts 30 days unless otherwise stated.

15. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Nevada, USA.

  • Any disputes will first be attempted to resolve by mediation in Las Vegas.

  • If unresolved, disputes escalate to binding arbitration per ICC rules.

16. General Provisions

  • Independent Contractor: Pharos Production is not your employee or agent.

  • Force Majeure: Neither party is liable for delays caused by unforeseen events (e.g., natural disasters, war, pandemics).

  • Assignment: You may not assign or transfer this agreement without our written consent.

  • Entire Agreement: These Terms and the SOWs constitute the full understanding between the parties.

17. Changes to Terms

We may update these Terms periodically. We’ll notify Clients of material changes via email or website posting. Continued use constitutes acceptance of revised Terms.

CONTACT INFORMATION
Pharos Production Inc.
Kyiv office, Ukraine & Las Vegas office, USA
Email: hello@pharosproduction.com
Phone: +1‑702‑359‑6297